PRIVACY POLICY
Italia Ceramica respects your privacy and recognizes your need for appropriate protection and management of personal information that you share with us. The purpose of this privacy policy is to inform you of the personal information we may collect from you when you visit our web site, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information.
Collecting Information about You:
This notice applies to all information collected or submitted on the Italia Ceramica web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages includes:
Name
Address
Email address
Phone number
Product Information
Credit/Debit Card Information
On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected includes:
Name
Address
Phone Number
The Way We Use the Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift cards by which you can personalize a product you order for another person. Information you provide to us to create a gift card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our newsletter as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form or purchase a product from our site.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security:
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We guarantee that shopping at Italia Ceramica is safe.
We employ sophisticated encryption and authentication tools such as SSL (Secure Socket Layer) encryption to ensure the security of the information that you share with us. No data transmission over the Internet can be guaranteed to be 100% secure. Since you transmit data at your own risk, we urge you to keep your password in a safe place and not to divulge it to anyone. Also remember to sign off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
OUR COMMITMENT TO CHILDREN'S PRIVACY:
Protecting the privacy of the very young is especially important for us at Italia Ceramica. For that reason, we never collect or maintain information at our website from those we actually know are under age 13, and no part of our website is structured to attract anyone under age 13.
HOW YOU CAN ACCESS OR CORRECT YOUR INFORMATION:
During registration a user is asked to give her contact information (such as name and email address). We use this information to contact you regarding your order. User’s billing and shipping information is not requested during registration. Users may update their billing information through their account profile and billing information will automatically be saved to the profile upon checkout. Shipping information can be entered by registered users using their Address Book (within My Account) or can be saved to their address book during checkout.
COOKIES:
A cookie is a piece of data stored on the user's hard drive containing information about the user. Italia Ceramica only uses a cookie to store your email address so that we can auto detect a returning user to the site. Once the user closes her browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in with a password more than once, thereby saving time while visiting Italia Ceramica. If a user rejects the cookie, the only drawback to this is that the user will be limited in certain non-secure areas of our site. Cookies also enable us to track and target the interests of our users to enhance the experience on our site. We use IP addresses to track only aggregate information regarding site traffic. We do not collect any personal information via a user's IP address.
CHANGES TO ITALIA CERAMICA’S ONLINE PRIVACY PLEDGE:
Your use of our website constitutes your agreement to the policies and procedures set forth in this Privacy Policy. In the event Italia Ceramica amends its Privacy Policy in the future, these changes will be clearly posted on our site so you can be kept informed of how, where, when and why we collect information and how we use it. If you have any additional questions, please contact an Italia Ceramica Customer Service Representative at custserv@ItaliaCeramica.com or call toll free in the US 1- 866-ITALIA1 (1-866-482-5421).
To reach us from outside of the US, call (00+1-508-435-0220). You may also reach us by fax (1 508-435-5551). For mailing address and other information, see contact us page.
